Every once in a while, it’s nice to know that thoughtful human beings are running the ship.
As you know, I’m a big fan of FileMagnet, a neat lil’ iPhone app that uses WiFi to transfer files to/from the iPhone, effectively turning it into a wireless flash drive. Awesome idea, great execution.
Until two days ago, that is. I’d copied a 260-ish MB ZIP file from my work computer to my iPhone with no problem, but when I tried to copy it from my iPhone to my home computer, the download progress would stall at around 1/10th complete and my iPhone would black out & completely reset. Kinda unpleasant. I went to the FileMagnet app website, but none of the online documentation mentioned a problem similar to mine. Googling had the same result.
With no official forums to ping about this, I decided to email the support address via their website, and I was happily surprised when, within 24 hours, I had a reply from someone telling me that (a) I’m not the only one having this issue — an unofficial 10MB cap on file transfers is a known bug — and (b) they’re working on it & hope to have it remedied in the next software update, whenever Apple releases it into the App Store wild.
Until the update comes I’ll make do by uploading the individual files instead of large ZIPs, but the developers have earned a lifelong fan thanks to their speedy reply & courteousness. Gracias.
Update: As soon as I hit “publish” on this post, I noticed that the update was live in the App Store. Large file download issue fixed — brilliant! FileMagnet is a must-buy for iPhoners.
Post a Comment